Terms & Conditions

Last Updated: May 30, 2025

Welcome to Discover Downunder! These Terms and Conditions (“Terms”) govern your use of our website, [www.discoverdownunder.com] (“the Site”), and the bespoke travel services offered by Discover Downunder ("we", "us", or "our").
By accessing our Site or booking services through us, you agree to be bound by these Terms. Please read them carefully.

1. Our Services

Discover Downunder curates personalized luxury travel experiences across Australia, New Zealand, Fiji, and the broader South Pacific. Our services include travel consultation, itinerary planning, and bookings for accommodations, tours, transfers, and exclusive experiences.

2. Your Responsibilities

By using our services, you agree to:

• Provide accurate, complete, and current information during inquiries and bookings.
• Use our site and services lawfully and responsibly.
• Respect local laws and cultural guidelines during your travels.
  
  

3. Booking, Payment & Confirmation

• All bookings are subject to availability and confirmation from our partner providers.
• Full or partial prepayment may be required depending on the itinerary and suppliers.
• All prices are quoted in [AUD/USD or specify], inclusive of taxes unless otherwise noted.
• A booking is confirmed only once you receive a written confirmation and payment has been processed.
  
  

4. Changes, Cancellations & Refunds

• Cancellation policies vary by trip and supplier; details will be provided with each itinerary.
• In some cases, cancellations may incur fees or be non-refundable.
• Changes requested after confirmation may be subject to administrative fees and supplier penalties.
• Discover Downunder is not liable for delays, interruptions, or changes due to third-party provider issues or force majeure events.
  
  

5. Travel Documents & Requirements

You are responsible for ensuring:

• Valid passports and visas for all destinations.
• Compliance with entry requirements, vaccinations, and travel insurance.
• We recommend securing comprehensive travel insurance for peace of mind.
  
  

6. Limitation of Liability

• Discover Downunder acts as an intermediary for travel services and is not liable for any loss, injury, damage, delay, or cancellation arising from third-party providers.
• Our liability is limited to the amount paid to us for the specific service in question.
  
  

7. Intellectual Property

All content on [www.discoverdownunder.com], including text, images, logos, and designs, is owned or licensed by Discover Downunder and may not be copied, reused, or reproduced without written permission.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to conflict of law provisions.

9. Contact

For questions or assistance, please contact:
Email: support@discoverdownunder.com
Phone: +[Insert Number]
Address: [Insert Address]