Yes, we provide custom travel services that can be tailored to your needs and preferences. Please contact our team to discuss your custom itinerary.

Yes, for your peace of mind, Discover Downunder strongly recommends and can assist you with arranging comprehensive travel insurance.

We are always here to help! You can easily reach the Discover Downunder customer service team

Yes, Discover Downunder has a cancellation and refund policy in place. However, the specific terms and conditions can vary depending on the type of booking (e.g., day tour, multi-day tour, accommodation), the time of cancellation, and the specific supplier involved.

Australia boasts incredible natural beauty! Through Discover Downunder, we highly recommend experiencing the Great Barrier Reef, a vibrant underwater ecosystem; Uluru (Ayers Rock), a majestic monolith with cultural significance; the dramatic landscapes of the Blue Mountains; and the pristine beaches of Whitehaven. Each offers a unique and unforgettable experience.

New Zealand has a rich Māori culture. Discover Downunder can connect you with authentic cultural experiences such as visiting marae (Māori meeting grounds), learning about traditional carvings and weaving, attending a Hāngi feast cooked in an earth oven, and enjoying captivating Māori performing arts.

The shoulder seasons, spring (September-November) and autumn (March-May), generally offer the best conditions for hiking in Tasmania. You'll experience mild temperatures, fewer crowds than the summer months, and the landscapes are often particularly beautiful with wildflowers in spring and vibrant foliage in autumn.

Absolutely! Self-drive itineraries are a fantastic way to explore the stunning South Island at your own pace. Discover Downunder offers a range of curated self-drive options that can be customized to your interests and time frame, highlighting iconic locations like Milford Sound, Queenstown, and the glaciers.

Yes, we certainly do! Discover Downunder understands the needs of families and offers a variety of family-friendly packages. These itineraries often include activities suitable for all ages, such as wildlife encounters, visits to theme parks, relaxed accommodation options, and flexible travel arrangements.

For US passport holders traveling to Australia for tourism, you will generally need to apply for a Tourist visa. These are now all handled through a mobile app.

It's crucial to check the latest requirements and application process on the official website of the Australian Department of Home Affairs as visa regulations can change. Discover Downunder can provide general guidance, but we always recommend consulting the official sources for the most up-to-date information.