Privacy Policy
Last Updated: May 30, 2025
At Discover Downunder, your privacy is an essential part of the personalized travel service we provide. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at [www.discoverdownunder.com] or use our services.
1. What We Collect
a. Information You Provide
- Full name, email, phone number
- Travel preferences and special requests
- Passport details and emergency contacts
- Billing and payment information
b. Automatically Collected Data
- Device/browser type
- IP address and geolocation
- Browsing behavior on our website
2. Why We Collect It
We use your information to:
- Create personalized travel experiences
- Confirm bookings and send updates
- Offer destination-specific support and communication
- Respond to inquiries and feedback
- Improve website usability and marketing
3. Sharing Your Data
We do not sell your data. We may share it with:
- Trusted partners and travel providers (hotels, airlines, guides)
- Payment processors for secure transactions
- Authorities where legally required
All third parties adhere to strict confidentiality and data handling standards.
4. Use of Cookies
[www.discoverdownunder.com] uses cookies to:
- Remember user preferences
- Optimize site performance
- Deliver relevant content and advertising
You may disable cookies in your browser settings.
5. Your Rights
Depending on your jurisdiction, you may request to:
- Access or correct your personal data
- Request deletion or restriction of processing
- Withdraw consent for marketing
- File a complaint with a data protection authority
Contact us at privacy@discoverdownunder.com to submit requests.
6. Data Retention
We retain client data only as long as necessary to provide services and comply with legal obligations. Preference data may be retained to enhance future experiences unless you opt out.
7. Security
We implement secure technologies and processes to protect your data, including encrypted transactions and restricted access protocols.
8. International Data Transfers
Due to the global nature of travel, your data may be shared with partners in other countries. We ensure adequate protection and compliance with relevant data laws.
9. Children’s Privacy
Our services are intended for adults and families. We do not knowingly collect personal information from children under 16 without parental consent.
10. Updates to This Policy
We may revise this Privacy Policy periodically. Updates will be posted here with a new “Last Updated” date.
Contact
Email: privacy@discoverdownunder.com
Phone: +[Insert Number]
Website: www.discoverdownunder.com