Privacy Policy

Last Updated: September 17, 2025

At Discover Downunder, your privacy is an essential part of the personalized travel service we provide. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at discoverdownunder.com or use our services.

1. What We Collect

a. Information You Provide

Full name, email, phone number
Travel preferences and special requests
Passport details and emergency contacts
Billing and payment information

b. Automatically Collected Data

Device/browser type
IP address and geolocation
Browsing behavior on our website

2. Why We Collect It

We use your information to:

Create personalized travel experiences
Confirm bookings and send updates
Offer destination-specific support and communication
Respond to inquiries and feedback
Improve website usability and marketing

3. Sharing Your Data

We do not sell your data. We may share it with:

Trusted partners and travel providers (hotels, airlines, guides)
Payment processors for secure transactions
Authorities where legally required
All third parties adhere to strict confidentiality and data handling standards.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

4. Use of Cookies

discoverdownunder.com uses cookies to:

Remember user preferences
Optimize site performance
Deliver relevant content and advertising

You may disable cookies in your browser settings.

5. Your Rights

Depending on your jurisdiction, you may request to:

Access or correct your personal data
Request deletion or restriction of processing
Withdraw consent for marketing
File a complaint with a data protection authority

6. Data Retention

We retain client data only as long as necessary to provide services and comply with legal obligations. Preference data may be retained to enhance future experiences unless you opt out.

7. Security

We implement secure technologies and processes to protect your data, including encrypted transactions and restricted access protocols.

8. International Data Transfers

Due to the global nature of travel, your data may be shared with partners in other countries. We ensure adequate protection and compliance with relevant data laws.

9. Children’s Privacy

Our services are intended for adults and families. We do not knowingly collect personal information from children under 16 without parental consent.

10. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted here with a new “Last Updated” date.

Contact

Email: support@discoverdownunder.com
Phone: +1 303 300 0148
Website: discoverdownunder.com